Complaints

We take every complaint seriously and want to make things right.

How to File a Complaint

If something about your order, delivery, or experience with Evercorner wasn't right, email us at support.evercorner@gmail.com with your order number and a description of the issue. Include photos or videos if relevant — it helps us resolve things faster.

What Happens Next

We review every complaint individually and aim to respond within 1–2 business days. Depending on the issue, we'll offer a replacement, refund, or other appropriate resolution in line with our Shipping, Return & Exchange Policy.

Still Not Resolved?

If you feel your complaint hasn't been addressed fairly, ask to have it escalated — we'll have a senior member of our support team review it directly.